Cookie Policy
This Cookie Policy explains how HBC Storage uses cookies and similar technologies to enhance your browsing experience and analyze website usage.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.
How Cookies Work
When you visit our website, we may place cookies on your device. These cookies contain information that is transferred to your device's hard drive. They allow us to recognize your device and store some information about your preferences or past actions.
Cookie Consent
We only use non-essential cookies with your explicit consent. You can manage your cookie preferences at any time through our cookie consent banner or by contacting us directly.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled:
- Session Management: Keep you logged in during your visit
- Security: Protect against cross-site request forgery
- Load Balancing: Distribute traffic across our servers
- Cookie Consent: Remember your cookie preferences
Functional Cookies
These cookies enhance your experience by remembering your preferences:
- Language Settings: Remember your preferred language
- Theme Preferences: Remember dark/light mode selection
- Form Data: Save partially completed forms
- User Interface: Remember layout preferences
Analytics Cookies
These cookies help us understand how visitors use our website:
- Page Views: Track which pages are visited most
- User Journey: Understand how users navigate our site
- Performance: Monitor site speed and functionality
- Error Tracking: Identify and fix technical issues
Marketing Cookies
These cookies are used to deliver relevant advertisements:
- Advertising: Show relevant ads based on your interests
- Retargeting: Display our ads on other websites you visit
- Social Media: Enable sharing on social platforms
- Campaign Tracking: Measure advertising effectiveness
3. Detailed Cookie Information
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| hbc_session | Maintains user session and login state | Session | Essential |
| hbc_cookie_consent | Stores your cookie preferences | 1 year | Essential |
| hbc_theme | Remembers dark/light theme preference | 1 year | Functional |
| hbc_language | Stores preferred language setting | 1 year | Functional |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| _fbp | Facebook Pixel - tracks conversions | 3 months | Marketing |
| _linkedin_partner_id | LinkedIn advertising and analytics | 3 months | Marketing |
4. Third-Party Cookies
We use services from trusted third-party providers that may set their own cookies:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website in an anonymous form.
Privacy Policy: https://policies.google.com/privacy
Social Media Platforms
Our website includes social media features that may set cookies:
- LinkedIn: For professional networking and B2B advertising
- Facebook: For social sharing and advertising
- Twitter: For social sharing and engagement
- YouTube: For embedded videos and content
Customer Support
We may use third-party customer support tools that set cookies to provide better service and track support interactions.
5. Managing Your Cookie Preferences
Browser Settings
You can also control cookies through your browser settings:
Google Chrome
- Click the three dots menu → Settings → Privacy and security → Cookies and other site data
- Choose your preferred cookie settings
Mozilla Firefox
- Click the menu button → Options → Privacy & Security
- Under Cookies and Site Data, choose your settings
Safari
- Safari menu → Preferences → Privacy
- Choose your cookie and website data settings
Microsoft Edge
- Click the three dots menu → Settings → Cookies and site permissions
- Manage cookies and site data
6. Impact of Disabling Cookies
Important Notice
Disabling certain cookies may affect the functionality of our website and your user experience.
If You Disable Essential Cookies
- You may not be able to access certain areas of our website
- Login functionality may not work properly
- Security features may be compromised
- Forms may not function correctly
If You Disable Functional Cookies
- Your preferences will not be remembered between visits
- You may need to re-enter information repeatedly
- Customization features may not work
If You Disable Analytics Cookies
- We cannot improve our website based on usage data
- Performance issues may not be identified quickly
- User experience improvements may be delayed
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
How We Notify You
- Updated policy posted on our website
- Email notifications for significant changes
- Cookie consent banner updates when necessary
- Notice period before changes take effect
8. About HBC Storage
HBC Storage is a leading global provider of bulk liquid storage solutions, operating from our headquarters in Birmingham, United Kingdom.
Company Information
Company Name: HBC Storage
CEO: Mrs. Danielle Kelly
Chairman: James Richardson
Headquarters: 1 Centenary Square, Birmingham, B1 1HQ, UK
UK Registration: 2166047018
VAT Number: BE0892758997
US Registration: 3471378
Banking Partner: HSBC UK Bank
Our Partners
We work with industry-leading partners to provide comprehensive storage solutions:
- Royal Vopak - Global tank storage leader
- Oiltanking GmbH - Independent tank storage provider
- HOYER GmbH - Logistics and tank container services
- VTTI - Independent storage terminal operator
Contact Information
- Phone: +44 7939 387228
- Email: storage@hbcstorage.com
- Emergency Support: 24/7 availability
- Business Hours: Mon-Fri 8:00-17:00 GMT/BST
Contact Us About Cookies
If you have questions about our use of cookies or this Cookie Policy, please contact us:
UK Headquarters
Address: 1 Centenary Square
Birmingham, B1 1HQ, United Kingdom
Phone: +44 7939 387228
Email: privacy@hbcstorage.com
General Email: storage@hbcstorage.com
Data Protection Officer
Name: Mrs. Danielle Kelly (CEO)
Email: dpo@hbcstorage.com
Privacy Email: privacy@hbcstorage.com
Response Time: Within 48 hours
Emergency: +44 7939 387228